Data Protection Document

Privacy Policy Alpha77 – Your Information, Our Responsibility

Alpha77 is fully committed to protecting your privacy. This Policy clearly explains how we collect, use, store, and safeguard your personal data when you use our platform.

Updated: January 2026 English (en-MY) Official Alpha77 Policy
This Privacy Policy applies to all users of the alpha77 platform, including the official website and mobile app. The latest version takes effect from January 2026.

1 Introduction

Alpha77 values the privacy of every member on our platform. This Privacy Policy was crafted to transparently explain how we handle your personal data — from how it is collected, to how it is protected, and ultimately deleted when no longer needed.

We operate under strict data protection principles and comply with applicable data protection laws. By using the alpha77 platform, you consent to the collection and use of your information as described in this policy.

We encourage you to read this Privacy Policy in full. If you have any questions, the alpha77 support team is ready to help you understand how we manage your information.

2 Information We Collect

We collect various types of information depending on how you interact with the alpha77 platform. Generally, the information we collect falls into three main categories:

Data Category Examples of Information Purpose
Identity Full name, date of birth, identification card number KYC verification & account security
Contact Email address, phone number Account communications & notifications
Financial Bank account details, transaction records Deposit & withdrawal processing
Technical IP address, device type, web browser Security & platform improvements
Usage Game history, preferences, login activity Experience personalisation & analytics

We only collect information that is strictly necessary for the stated purposes. We do not collect sensitive data such as your health information or political views.

3 How We Use Your Data

The information you provide to us is used solely for purposes related to operating the alpha77 platform and delivering the best possible service to you. The following are the primary purposes for which your data is used:

  • Identity verification and account security — ensuring only the rightful account owner can access your account.
  • Financial transaction processing — including deposits, withdrawals, and bonus payments.
  • Account-related communications — transaction notifications, security updates, and promotional alerts if you have opted in.
  • Platform improvement — analyzing usage patterns to improve your gaming experience.
  • Legal compliance — fulfilling legal obligations related to anti-money laundering (AML) and other regulatory requirements.
  • Customer support — handling inquiries, complaints, and requests related to your account.
Alpha77 does not use your data for any third-party marketing purposes without your explicit consent. You may withdraw your marketing consent at any time through your account settings.

4 Information Sharing

Alpha77 does not sell, rent, or trade your personal information to any third party for their own commercial purposes. Your information will only be shared in the following circumstances:

  • Trusted service providers — parties such as licensed payment processors, cloud service providers, and identity verification companies that help us operate the platform. All such parties are bound by strict confidentiality agreements.
  • Legal requirements — when we are required by law, court order, or a legitimate request from government authorities to disclose certain information.
  • Interest protection — where necessary to prevent fraud, illegal activity, or to protect the safety of our platform users.
  • Your consent — in other circumstances where you have given explicit consent for specific data sharing.
If you receive any communication claiming to be from alpha77 and asking for your login details or password, please report it to our support team immediately. alpha77 will never ask for your password via email or message.

5 Data Security

Protecting your data is alpha77's top priority. We implement multiple layers of technical and organisational security to ensure your information remains safe at all times.

  • All data transmitted between your device and our servers is protected by 256-bit SSL/TLS encryption.
  • Sensitive data such as financial information is stored in encrypted format using the highest industry standards.
  • Access to members' personal data is restricted to staff who genuinely require it to perform their duties.
  • Our systems are continuously monitored to detect any unauthorised access attempts or suspicious activity.
  • Regular security audits are conducted by independent experts to identify and address any system vulnerabilities.
While we take all reasonable precautions, no system is 100% risk-free. You also play an important role in keeping your account secure — use a strong, unique password and enable two-factor authentication (2FA) in your account settings.

6 Cookies & Tracking Technologies

The alpha77 platform uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored in your web browser when you visit our website.

  • Essential Cookies — required for core platform functions such as login sessions and security. Cannot be disabled.
  • Performance Cookies — collecting information on how you use the platform to help us improve our services.
  • Preference cookies — saving your settings and preferences such as language and display layout.
  • Analytics cookies — helping us understand aggregated and anonymized usage patterns for product improvement.

You can manage cookie usage through your web browser settings. However, disabling essential cookies may affect platform functionality. Continued use of our platform is considered your consent to cookie usage as described.

7 Your Rights Regarding Personal Data

As an alpha77 platform user, you have certain rights regarding your personal data. We respect and facilitate the exercise of these rights:

Right of Access

You have the right to request a copy of the personal data we hold about you at any time.

Right to Rectification

If any of your information is inaccurate or incomplete, you have the right to request a correction.

Right to Erasure

You may request the deletion of your personal data, subject to our legal obligations to retain certain records.

Right to Object

You have the right to object to the processing of your data for direct marketing or analytics purposes at any time.

Right to Data Portability

You may request your data in a machine-readable format for transfer to another service where applicable.

To exercise any of the above rights, please contact our support team via live chat or email. We will process your request within the timeframe stipulated by applicable legal requirements.

8 Data Retention Period

Alpha77 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. Below are general data retention guidelines:

  • Active account data — retained for the duration your account is active and for several years after account closure for legal compliance purposes.
  • Financial transaction records — retained for a minimum of seven years in accordance with financial and tax regulatory requirements.
  • Support communication log — retained for three years for reference and service improvement purposes.
  • Cookie and analytics data — retained between 30 days and two years depending on the type of cookie.

Once the retention period expires, data will be securely deleted or anonymised in accordance with established procedures. You may request early deletion of certain data subject to our mandatory retention obligations.

9 Changes to the Privacy Policy

Alpha77 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. All changes will be published on this page with a clear update date.

For significant changes that affect how we use your data, we will notify you via an in-platform notification or your registered email at least 14 days before the changes take effect. This gives you sufficient time to review and understand any changes before continuing to use the platform.

Continued use of the alpha77 platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy. If you do not agree with the changes made, you have the right to close your account before they take effect.

10 Contact Us Regarding Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please do not hesitate to contact us:

Our privacy team will endeavour to respond to all enquiries within three business days. For cases requiring further investigation, we will keep you informed of progress within a reasonable timeframe.

How Alpha77 Protects Your Data

Privacy is more than a document — it is our daily practice. Every layer of the alpha77 platform is designed with data security as the top priority.

Advanced Encryption

All data transmitted and stored is protected by 256-bit SSL encryption — the same standard used by leading banking institutions worldwide.

Secure KYC Verification

Our identity verification process uses the latest KYC technology to ensure your document data is processed securely and not retained longer than necessary.

No Data Selling

Alpha77 has never and will never sell your personal information to advertisers or third parties. Your data belongs to you — we are simply its custodian.

24/7 Monitoring

Our security systems operate around the clock to detect and neutralise cyber threats before they can compromise your data or account.

Data Control in Your Hands

Through your account settings, you can easily manage your privacy preferences, withdraw marketing consent, and request access to or deletion of your data.

Full Legal Compliance

We comply with all applicable data protection legal requirements, ensuring your rights as a user are always upheld in accordance with current legislation.

Your Data is Safe. Our Platform is Trusted.

Register today and enjoy a fun online gaming experience with the peace of mind that your privacy is always protected with alpha77.

100% Secure Data No Data Selling 24/7 Privacy Support
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